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Dr. Jayanthi Ranjan

Dean, School of Business Studies

jayanthi.ranjan@sharda.ac.in

About

Dr. Jayanthi Ranjan is an academician with 26+ years of experience; She held positions of Academic mentor of Ashoka Group of Educational Institutions, Hyderabad and Director of Ashoka School of Business Hyderabad.  Her past positions include Director Gitam Hyderabad Business School, Group Associate Dean; advisor & Professor, IMT Nagpur.  Earlier from 1994-2006, she was associated with Jaipuria Institute of Management Noida, Amrita University Coimbatore, IIM Lucknow-Noida campus. She has more than 26 years of teaching, consulting and research experience in Big data, Business Analytics and digital innovations with a specific focus on Design thinking and critical problem-solving. She specializes in institutional brand building, international strategic academic activities, international benchmarking campus school alignments, student affairs and program innovation. In all her profiles, she is credited with building the institution from founding departments, policies, service rules, programs, revenue-based models, faculty recruitment, setting up labs to expanding the schools. She has done umpteen campus to corporate programs and set up several revenues driven labs. Organized over 25 conferences, conclaves, and seminars, workshops single-handedly and tied up with many industries/international top universities for collaborations and innovative revenue driven programs.  She had been to many countries including USA, Europe, Japan, Australia, South Korea, Hong Kong, Singapore, Sweden, Norway etc and taught courses abroad. She is ranked 6th in India on the India Business School Faculty productivity rankings in the area of MIS as per study conducted by IIM Bangalore and is published in Elsevier A* journal - OMEGA. She has around 2600+ google scholar citations.  Her course outlines Business Intelligence and Big Data are top ten ranked outlines in India. She is a Hong Kong University of Science & Technology certified Big Data expert. She guided 15 Ph.D. and 13 DBA scholars nationally and internationally.

She is a gold medalist and university rank holder in her graduation. She has published over 100+ research refereed papers and Scopus (680+) Indexed in refereed international/national journals of repute that includes ABDC journals; has been principal investigator of 15 sponsored research projects; has organized several conferences (20) both at national and international levels; has presented her research findings in more than 100+ national/International Conferences; and published 25 books.  She has also been the editor of many research journals; is on the Editorial Board of many national/ international journals. She has conducted a large number of Management Development Programmes for executives from public, private and government organizations. She has also done consulting assignments for various private and Government organizations and has travelled widely nationally and internationally on professional assignments. Dr Ranjan has been on the expert/ assessment/selection committees of Advisory Boards; Academic Councils business schools; She is a member of a number of professional bodies including Association for Information Systems, Indian National Science Congress and Indian Society for Technical Education, etc. She has received 2 best paper awards. She has received many awards like ‘Best Teacher Award, Fellow of AIMS International, Claude Shannon Memorial Award of Excellence, Best Woman Management researcher award, Best management scholar award and Best Management researcher award Global management research award.

Experience
  • More than 26 Years
Qualification
  • Ph.D (Comp Sci), Jamia Millia Islamia  Central University, New Delhi 2005.
  • MCA, 1996. Avinashiligam Deemed University, Coimbatore.
  • PGDM Exe. – IMT CDL, 2020.
  • Advanced Certification in Design Thinking- MIT USA, 2018
  • Advanced Certification in Digital Transformation, Colombia Business School USA 2017
  • Bachelor of Arts, 1990. Sri Venkateswara University, University Rank, Gold Medal
Award & Recognition

OTHERS-

  • Attended umpteen CII, FICCI, AssoCham and Nasscom events as guest of honor.
  • Adjunct visiting professor, IIM Lucknow Noida Campus, India.
  • Adjunct faculty Jamia Millia Islamia (2002-2005), IITD, EEE dept (2003-2004)
  • Visiting faculty – several international teaching assignments undertaken.
  • AIMA (All India management Association) ACCREDITED MANAGEMENT TEACHER.
  • Evaluator and question paper setter for ICAI and universities.

Research

Scholarly Activity

TOTAL NUMBER OF CITATIONS: 2800+(scholar.google.com)

SCOPUS Index - 600 Scopus H-index- 12

Funded Research Projects

  • More 15 projects successfully conceptualized, collaborated with industries, signed agreements, designed and developed models; Executed Projects ranging from 10 Lakhs to 4 crores.
  • Created Department of Foreign Languages Learning academy during 2007-2019, a revenue driven self-sustaining model, to run diverse programs in the areas of foreign languages – French, German, Spanish, Chinese. associated and signed MoU with different embassies for certifications.

Details.

  • Funded Research Project 250,000 USD (two crores approx.) handled at the level of Project coordinator, for Erasmus Mundus External Cooperation Window for IMT Ghaziabad, 2009, 2010, 2011, 2012.
  • Funded research titled “Role of IT in Surat Diamond Industry”. 2014, 2015  (5000USD)
  • Funded research titled “Green IT innovation: Mahindra Reva”, (7000 USD) 2025,2016
  • Funded research “Digital innovation in Tamil Nadu Salt Corporation”. (3000 USD) 2014 2015
  • Funded research on “Assessing Anemia in TNSC models” 2015 (6000 USD).
  • Completed many funded projected that are below 6000 USD FROM NPCL, PHARMEASY on digital business models, digital transformation.
  • AICTE RPS- SCHEME. ON DESIGN THIKING RESEARCH PROJECT FROM AICTE WORTH 10 LAKHS
  • Created Department of Foreign Languages in previous employers, 2006 -2019, a revenue driven self-sustaining model, to run evening programs in the areas of foreign languages – French, German, Spanish, Chinese. associated and signed MoU with different embassies for guest lectures and certifications. Later opened to external students for expanding international skillsets and horizons

International Summits, Workshops, Seminars, Fdps, Conferences Organized.

Single handedly organized 20+ international conferences, seminars, international conclaves, CXO summits, International programs as Co-Chair and General-Chairs. Delivered more than 15 keynote addresses in conferences, webinars, seminars, conclaves, workshops, all over India.

  •  ICDM 2008 , ICDM 2010 – International Conf on Data Management – 300 participants – 2 books – conference chair.
  •  IIRB2008 – International conf on Redefining Business Horizons- 187 participants – refer edited books – conference chair.
  •  ICDM2009 - – International Conf on Data Management – 300 participants – 2 books – conference chair.
  • ICBIRD 2010 – International Conf – 100 Participants, 3 books – conference chair.
  • FOBE 2011, FOBE 2012, FOBE 2018 – International conference on facets of business excellence. – 10 books – conference general and co-chair.
  • GBSN 2012 – First time, single handedly brought Global Business School Network conference to India. Till date. Published Monographs.
  • AIMS International 2013, 2017 – published 3 books as co-chair in the international conference.
  • International partners Summit, Global partners conclave – 2015.  First time in the history of Indian Business school – All Partners are awarded based on mobility and a summit was created to ensure all partners shared the common space and exchanged ideas.
  • National conferences organized – 4;  National seminars – 4 International workshop -4.

PhD and DBA Guidance.

  • PhD 10 candidates successfully awarded under my full supervision.
  • DBA – 9 candidates successfully awarded, Authorized DBA supervisor for University of Newcastle, Australia.

International Refereed Journal Publications

Year 2021 - 2010, in sequence of ABDC

  1. Jayanthi Ranjan, Cyril Foropon, (2020)  “Big Data Analytics in Building the Competitive Intelligence of Organizations , Accepted in International Journal of Information Management, IJIM, Elsevier, ABDC - A* journal.  https://www.sciencedirect.com/science/article/pii/S0268401220314304?dgcid=coauthor#!
  2. Jayanthi Ranjan, Veena Pailwar, Cyril Foropon – Customer Experience in retail banking using Text mining methods -  ABDC - A*, Elsevier IJIM Journal ACCEPTED.
  3. Jayanthi Ranjan, Veena Pailwar, Cyril Foropon, Anshul Varma, Sandeep Puri  “A conceptual Framework using 10 Vs of Big data for industry”, in Review in A* journal.
  4. Vandna Sharma, Nirmalya Chakraborty, Jayanthi Ranjan (2020) Investigating employees perception of the security of medical data: an empirical analysis from India International Journal of Business Information systems, Inderscience Publishers   https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=ijbis   ABDC, B rated journal until 2019.
  5. Gaurav Dubey; Ajay Rana; Jayanthi Ranjan (2017) Title: Fine-grained opinion mining of product review using sentiment and semantic orientation, International Journal of Business Information systems,  2017 Vol.25 No.1,  https://www.inderscience.com/info/inarticle.php?artid=83274 ABDC, B rated journal until 2019.
  6. Jayanthi Ranjan, Pooja Tripathi (2011) A holistic framework for the assessment of faculty 2011 IJBIS, International Journal of Business Information Systems, Inderscience Publishers, Vol.7 No.2, https://www.inderscience.com/info/inarticle.php?artid=38511 ABDC, B rated journal until 2018
  7. Dipyaman Sanyal, Jayanthi Ranjan (2015) Big Data: Prospects and Challenges, VIKALPA, The Journal for Decision Makers, 40(1) 1–25 © 2015 SAGE Indian Institute of Management, Ahmedabad http://www.sagepub.in/journals/Journal202413?siteId=sage-india&prodTypes=any&q=vIKALPA&fs=1.
  8. Santanu Roy, Jayanthi Ranjan (2012) “Strategic Deployment Of Knowledge Workers: A Case Study”, Journal of Knowledge Management Practice, Vol. 13, No. 2, June 2012, http://www.tlainc.com/articl303.htm ABDC- B rated
  9. Mamta Bhursty, Jayanthi Ranjan (2012) ‘Enhancing the Teaching-Learning Process: A Knowledge Management Approach, International Journal of Educational Management, Emerald Publishers. Volume 26, Issue 3. http://www.emeraldinsight.com/journals.htm?issn=0951-354x&volume=26&issue=3. ABDC-B rated.
  10. Jayanthi Ranjan Raju Ranjan (2010). ‘Application of Data Mining Techniques in Higher Education in India, Vol 11, Special issue 1, JKMP Journal of Knowledge management Practices 2010. ABDC-B rated
  11. Jayanthi Ranjan Ruchi Agarwal. ‘Advantages of Decision Trees using Data Mining in Indian Retail Industry, Vol 11, Special issue 1, JKMP Journal of Knowledge Management Practices 2010. ABDC-B rated
  12. Gunjan Malhotra, Jayanthi Ranjan (2013) An Empirical Investigation towards Indian Consumers Preference Over Theme parks. International Journal of Business Excellence (IJBEX) Vol 6, No 1, 2013, Inderscience Publishers. ABDC C rated
  13. Pooja Tripathi, Jayanthi Ranjan (2013) Data Flow for Competence Management and Performance Assessment Systems:  Educational Institution Approach for publication in Int. J. of Innovation and Learning. Inderscience Publisher. Vol.13, No.1, pp.20 - 32. http://www.inderscience.com/info/inarticle.php?artid=50579 , ABDC C rated
  14. Geeta Chhabra, Dr. Vasudha Vashisht, Dr. Jayanthi Ranjan (2019) Microarray Gene Expression Data Prediction with Genetic and Machine Learning Classifier, published in International Journal of Innovative Technology and Exploring Engineering (IJITEE). (Scopus Indexed). Hyperlink- https://www.ijitee.org/wp-content/uploads/papers/v8i4/D2686028419.pdf
  15. Geeta Chhabra, Dr. Vasudha Vashisht, Dr. Jayanthi Ranjan, A Comparison of Multiple Imputation Methods for Data with Missing Values, Published Indian Journal of Science and Technology, (2017), Vol (10) 2. Scimago ‘H Index: 41 Thomson Reuters "Web of Science". In Master List of Thomson Reuters.        http://indjst.org/index.php/indjst/article/view/110646
  16. Gaurav Dubey, Ajay Rana, Jayanthi Ranjan (2016) A research study of sentiment analysis and various techniques of sentiment classification, International Journal of Data Analysis Techniques and Strategies, 2016 Vol.8 No.2, https://www.inderscience.com/info/inarticle.php?artid=77485
  17. Archana Singh, Ajay Rana, Jayanthi Ranjan, (2015) Data mining techniques and its effect in customer relationship management Int. Journal of Data Analysis Techniques and Strategies, Vol. 7, No. 4, 2015. Inderscience Publishers. D rated-ABDC
  18. Archana Singh, Ajay Rana, Jayanthi Ranjan (2015) Proposed analytical customer centric model for an automobile industry, Int. J. Data Mining, Modelling and Management, Vol. 7, No. 4, 2015, Inderscience Publishers.
  19. Jayanthi Ranjan (December 2016), “International Academic Collaborations In B-Schools Article in  Business World”, http://businessworld.in/article/International-Academic-Collaborations-In-B-Schools/30-12-2015-89802/
  20. Jayanthi Ranjan (December 2016), “Business School Faculty Feedback: A Tool For Excellence Or Appeasement?”, http://businessworld.in/article/Business-School-Faculty-Feedback-A-Tool-For-Excellence-Or-Appeasement-/28-12-2015-89751/ Article in  Business World
  21. Archana Singh & Jayanthi Ranjan (2014), “A framework for mobile apps in colleges and universities: Data mining perspective”, in Journal name: Education and Information Technologies, Publisher: Springer Publication. Hyperlink for the article: http://link.springer.com/article/10.1007/s10639-014-9345-5.
  22. Archana Singh, Ajay Rana, Jayanthi Ranjan (2014), ‘An Improvised Approach to Generate Significant Association rules from Customer Transaction Database: Empirical Analysis”, Journal of Theoretical and Applied Information Technology 20th October 2014. Vol. 68 No.2. Hyperlink : http://www.jatit.org/volumes/Vol68No2/23Vol68No2.pdf; Scopus indexed
  23. Jayanthi Ranjan (2014), Big Data Applications in Healthcare. Book Chapter, In the edited book Source title: Impact of Emerging Digital Technologies on Leadership in Global Business, IGI Publishers. http://www.igi-global.com/chapter/big-data-applications-in-healthcare/111556 .
  24. Jayanthi Ranjan, (2014), “The In and Outs of Data centre”, The CEO Magazine" online version at http://www.the-chiefexecutive.com/features/featurethe-ins-and-outs-of-data-centres-4501704/ 
  25. Puri, S; Ranjan, J, “Delhi Bank of India: Dilemma of a New Bank Manager”, Consumer-Centric Marketing Management, IGI Global, USA, 2014, pp. 121-126, ISBN: 978-1-4666-4357-4
  26. Vinay Kumar Ahlawat, Jayanthi Ranjan (2013) A staged framework towards citizen-centric knowledge portal in developing countries, International Journal Indian Culture and Business Management, Vol. 6, No. 1, 2013, Inderscience publishers.
  27. Ruchi Agarwal, Jayanthi Ranjan (2013) “An empirical investigation on association rule mining in Indian retail industry”, International Journal of Intercultural information management, IJIIM, Inderscience Publishers, Vol. 3, No. 3, 2013.
  28. Malhotra, G and Ranjan, J. “A comparison of consumers choice to brand packaged foods in India: an empirical investigation”, International Journal of Business Competition and Growth, Vol.3, No. 2, 2013, pp 139-149. D rated-ABDC
  29. Vishal Bhatnagar, Jayanthi Ranjan. Time to implement data mining in insurance firms for effective CRM and CRM analytics. International Journal of Networking and Virtual Organizations (IJNVO) Volume 9 - Issue 1 –2011 pp 1-22. Inderscience publishers.  ABDC, C rated
  30. Vishal Bhatnagar, Jayanthi Ranjan Raghuvir Singh. Analytical customer relationship management in insurance industry using data mining: a case study of Indian insurance company. International Journal of Networking and Virtual Organizations (IJNVO) Volume 9 - Issue 4 –2011 pp 331-366. Inderscience publishers. ABDC, C rated
  31. Jayanthi Ranjan, Vishal Bhatnagar. Role of knowledge management and analytical CRM in business: data mining based framework ‘International Journal of Networking and Virtual Organizations (IJNVO) Volume, Emerald Publishers. Vol 18, Issue 2, March 2011, ABDC-C rated.
  32. Jayanthi Ranjan. Framework for knowledge sharing in Business schools. ‘The Learning Organization, Emerald Publishers, special issue.  Emerald Publishers. Vol 18, Issue 2, 2011; ABDC-C rated.
  33. Vishal Bhatnagar, Jayanthi Ranjan, Raghuvir Singh. Real-time analysis on finding significance of data mining on CRM of service sector organizations: An Indian perspective. IJECRM International Journal of Electronic CRM. Volume 5 - Issue 2 - 2011 Inderscience Publishers. ABDC-C rated
  34. Pooja Tripathi Jayanthi Ranjan. (2011) A holistic framework for the assessment of faculty Int. J. Business Information Systems, Inderscience Publishers, Vol. 7, No. 2, 2011. ABDC-B rated until 2019
  35. Jayanthi Ranjan. Service-oriented architecture for business intelligence: a research agenda. IJASM, International Journal of Agile Systems and Management Vol4, No 4, December 2011 Inderscience publishers. ABDC-C rated
  36. Jayanthi Ranjan, Sandeep Puri. Sales force automation: research agenda. International Journal of Value Chain Management. Inderscience Publishers. Vol. 5, No. 2, 2011, pp.141-150 ABDC-C rated
  37. Archana Singh, Ajay Rana (2015) Proposed analytical customer centric model for an automobile industry Int. J. Data Mining, Modelling and Management, Inderscience Publishers.  Volume 7, No 4, 2015.
  38. Archana Singh, Ajay Rana (2015) Reviewing Data mining techniques and its effect on Customer Relationship Management International Journal of Data Analysis Techniques and Strategies, Inderscience Publishers.  Volume 7, No 4, 2015.
  39. Ruchi Agarwal, Jayanthi Ranjan, Tarun Pandeya, S. L. Gupta (2012) ‘An Empirical Investigation on Kohonen Clustering in Indian Retail Industry, International Journal of Computer Applications, IJCA, in a Special Issue. Published by Foundation of Computer Science, New York, USA. All IJCA articles are hosted in Harvard.edu domain. URL: http://www.ijcaonline.org/specialissues/icnict/number1/9013-1004
  40. Jayanthi Ranjan, B.S Sahay (2012) Towards Service Oriented Enterprise Systems: A Business Intelligence Perspective Edited book chapter. SAGE Singapore and UK. hyperlink: http://www.uk.sagepub.com/books/Book235774#tabview=toc.
  41. Kongkiti Phusavat, Jayanthi Ranjan, Binshen Lin (2012) Social Infrastructure Investments: Accounting and Information Systems Roadblocks. Electronic Government: An International Journal. Inderscience Publishers. Vol. 9, No. 3, 2012 ABDC, D rated
  42. Kongkiti Phusavat, Suphattra Ketsarapong, Jayanthi Ranjan, Binshen Lin (2012) ‘Developing a university classification model from performance indicators, Performance Measurement and Metrics. Emerald Publishers, Vol 12, Issue 3, pp 183-213. http://www.emeraldinsight.com/journals.htm?articleid=1959535 ; ABDC, C rated.
  43. Sandeep Puri, Jayanthi Ranjan (2012) Study of logistics issues in the Indian pharmaceutical industry. International Journal of Logistics Economics and Globalisation, Vol. 4, No. 3, 2012 Inderscience Publishers. ABDC- C rated
  44. Jayanthi Ranjan, Gunjan Malhotra (2011) Consumer preference for Entertainment Parks in India, Int. J. Built Environment and Asset Management, Vol. 1, No. 1, pp.94–102. Inderscience Publishers ABDC-C rated
  45. Gunjan Malhotra, Jayanthi Ranjan (2011) Analyzing export market for marine fisheries and seafood products in India" "International Journal of Logistics Economics and Globalization (IJLEG), Inderscience Publishers. Dec 2011 Vol 3 No 4. Page 268-281. ABDC-C rated
  46. Ranjan Raju., Ranjan Jayanthi and Bhatnagar, V. (2012), ‘Critical Success Factor for Implementing Data Mining in Higher Education: Indian Perspective, Paper accepted in International Journal of Computational Systems Engineering (IJCSysE), Inderscience Publishers, ISSN: 2046-3405.
  47. Bhusry Mamta, Ranjan Jayanthi (2012) Competency Management in Engineering Institutions: An Expert System based Knowledge Management Perspective, International Journal of Applied Information Systems. Hyper link : http://www.ijais.org/archives/volume2/number5/158-0336.
  48. Mamta Bhusry, Jayanthi Ranjan. (Sep 2012) “Knowledge Collaboration in Higher Educational Institutions in India: Charting a Knowledge Management Solution”, IJCSI International Journal of Computer Science Issues, Vol. 8, Issue 5, No 3.
  49. Sandeep Puri, Jayanthi Ranjan. (2012) Out of stock conditions affecting Customer satisfaction and customer loyalty The Journal of Business & Retail Management Research. Volume 6, Issue 1.
  50. Jayesh Gaurav, Sanjiv Tyagi, Jayanthi Ranjan (2012) Smart Card Fraud Prevention Scheme Using Fingerprinting Authentication. International Journal of Computer Science and Information Technologies, Vol. 3 (1), 2012.
  51. Jayanthi Ranjan, Nirmalya Chakraborty, Vandana Sharma (2012) ‘Federated RHIO solution for HR healthcare data protection”, Journal of Bio-equivalence and Bioavailability, Open access, March 2012, Volume 3, Issue 3, page 121. BABE 2012.  , http://omicsonline.org/ArchiveJBB/BABE-2013-proceedings-tracks.php
  52. Ranjan, J; and Puri, S. (2012) “Out of stock conditions affecting Customer satisfaction and customer loyalty” “The Journal of Business & Retail Management Research”. Volume 6, Issue 2, pp. 38-52
  53. Jayesh Gaurav, Sanjiv Tyagi, Jayanthi Ranjan (2012) An Intuitive Approach to Prevent Smart Card Fraud using Fingerprinting Authentication and Enhanced Data Encryption Standard (EHDES), International Journal of Computer Applications, Foundation of Computer Science, USA Volume 40 - Number 16
  54. Puri, Sandeep; and Ranjan, Jayanthi. “Stock outs ousting Customers", Progressive Grocer, April 2012, pp. 72-74.
  55. Malhotra, G. And Ranjan, J. (2013) “A comparison of consumers choice to brand packaged foods in India: an empirical investigation, International Journal of Business Competition and Growth (IJBCG), Inderscience publishers.
  56. Jayanthi Ranjan. Managing student data: a data mining-based framework for business schools. Int. J. Information and Operations Management Education, Inderscience publishers Vol. 4, No. 1, 2011.  ABDC D rated
  57. Mamta Bhusry, Jayanthi Ranjan (2011) ‘Knowledge Collaboration in Higher Educational Institutions in India: Charting a Knowledge Management Solution, International Journal of Computer Sciences Issues, Vol 8, Issue 5, No 3, September 2011.
  58. Mamta Bhusry, Jayanthi Ranjan (2011) Implementing Knowledge Management in Higher Educational institutions in India: A Conceptual Framework, International Journal of Computer Applications (0975 – 8887) Volume 29– No.1, September 2011
  59. Puri, S. and Ranjan, J. (2011) ‘Value drivers for technology enabled sales force automation, International Journal of Electronic Customer Relationship Management, Inderscience Publishers, Vol. 5, Nos. 3/4, pp.259–271. ABDC-C rated
  60. Puri, Sandeep; and Ranjan, Jayanthi (2012). “Stock outs ousting Customers", Progressive Grocer, April 2012, pp. 72-74.

For year 2010-2006

  • Vishal Bhatnagar, Jayanthi Ranjan ‘Principles for successful mobile CRM in organizations from data mining perspective International Journal of Electronic Customer Relationship Management Inderscience publishers 2010 - Vol. 4, No.3 pp. 280 – 301. ABDC C Rated
  • Tripathi, P.; Islam, S.N.; Ranjan, J.; Pandeya, T. Developing computational intelligence method for competence assessment through expert system: An institutional development approach. 2010 IEEE International Conference on Computational Intelligence and Computing Research (ICCIC), Publication Year: 2010, Page(s): http://ieeexplore.ieee.org/search/searchresult.jsp?newsearch=true&queryText=IEEE+ICCIC&x=31&y=14&filter=&tag=1
  • Jayanthi Ranjan, Vishal Bhatnagar. Information Security enabled Business Process Architecture for mobile CRM: the role of Technology, Planning, Training and Process.  International Journal of Networking and Virtual Organization, Inderscience Publishers Vol.7, No.5, 2010. ABDC C Rated
  • Jayanthi Ranjan, Vishal Bhatnagar. Application of data mining techniques in the financial sector for profitable customer relationship management.   International Journal of Information and Communication Technology, Vol. 2, No. 4, 2010. Inderscience Publishers. ABDC C rated(then)
  • Jayanthi Ranjan, Ruchi Agarwal. ‘Application of Segmentation in Customer Relationship Management: a Data Mining Perspective. International Journal E-CRM. Inderscience Publishers. ABDC C Rated Vo 3 No 4, 2009 99 402-414.
  • Jayanthi Ranjan, Vishal Bhatnagar. A holistic Frame work for mobile CRM from Data Mining perspective. Information management and computer security, Emerald Publishers, ABDC B Rated Vol.17, Issue.02, 2009, pp:151-16
  • Jayanthi Ranjan, Vishal Bhatnagar. A framework for analytical CRM: DM perspective. International Journal Business excellence (IJBEX), Inderscience Publishers, vol.3, Issue.01, 2010 ABDC C Rated
  • Jayanthi Ranjan, Vishal Bhatnagar. Aligning value drivers with business operation by data mining for strategic advantage in business organization. International journal of value chain management (IJVCM), Vol.3, No3, pp.316-330, Inderscience Publishers. ABDC C Rated
  • Jayanthi Ranjan, Vishal Bhatnagar. Techniques, process and enterprise application for e-CRM using data mining. International journal of value chain management (IJVCM), Vol.3, No 4, pp.401-410, Inderscience Publishers. ABDC C Rated
  • Jayanthi Ranjan. Integrating analytical Customer Relationship Management with Customer Relationship Management in organizations. International Journal of Innovation and Learning. IJIL, Inder Science Publishers. Vol 8, No 4, 2010. ABDC C Rated
  • Jayanthi Ranjan. Clustering Methods for Statistical Analysis of Genome Databases. Journal of Information Technology Impact. Vol 9, Issue 3, 2009.
  • Jayanthi Ranjan. Business Intelligence: Concepts, components, techniques and benefits. Journal of Applied and Theoretical Information Technology. Vol 9, No 1, 2009. Scopus Indexed
  • Jayanthi Ranjan, Pooja Tripathi. A Competency Mapping for Educational Institution: Expert System Approach. International Journal of Computer and Communication Technology, Vol. 2, No. 1, 2010. Pp 126-155.
  • Jayanthi Ranjan. Real Time Scientific Data Architecture for Indian Scientific Community, Journal of Applied and Theoretical Information Technology. Vol 9, No 2, 2009. Scopus Indexed
  • Jayanthi Ranjan, Vishal Bhatnagar. Principles for successful mCRM in organization from DM perspective.  International journal of Electronic CRM (IJECRM), ABDC C Rated Inder Science Publishers. Vol 4, Issue 4 2009.
  • Jayanthi Ranjan. Role of Analytical CRM in CRM Systems: Importance and Benefits Management and Change, national refereed Journal. January 2010, India.
  • Jayanthi Ranjan. ‘Role of Data Mining in Pharma Industry, Emerald Publishers. International Journal of Health Care Quality Assurance. Vol 22, Issue1, 2009.
  • Pooja Tripathi Jayanthi Ranjan. Competence management in educational systems: practices: issues and challenges. Edited book titled: business and development dynamics issues in India. Vol 1. ISBN 978-81-314-2107-9
  • Pooja Tripathi, Jayanthi Ranjan, Tarun Pandeya. ‘PAKS: A Competency based model for an Academic Institutions, International Journal of Innovation, Management and Technology, Vol. 1, No. 2, June 2010, ISSN: 2010-0248, http://www.ijimt.org/papers/40-M425.pdf
  • Jayanthi Ranjan. Global Journal of E-Business and Knowledge Management. Vol 5 No 1. Glogift Journal. “Role of Business Intelligence in Supply Chain Management”. http://www.giftsociety.org/docs/ebusiness_1/Paper_1.pdf
  • Jayanthi Ranjan: Using Data Mining Techniques for HRIS. Pratibimba-The Journal of IMIS, Bhubaneswar. National Non Refereed Journal.
  • Jayanthi Ranjan, Vishal Bhatnagar. ‘Principles for Successful aCRM in Organizations Direct Marketing: An International Journal Vol 2 No 4, 2008 Emerald Publishers. ABDC C rated
  • Jayanthi Ranjan, Vishal Bhatnagar ‘A Review of Data Mining tools in CRM ‘Journal of Knowledge Management Practices, Vol 9 No 1, March 2008. ABDC-B rated
  • Jayanthi Ranjan. ‘Business Justification with Business Intelligence, Emerald publishers. Vine Journal of Information and Knowledge Management Systems, Vol 38, No 3, 2008, pp.502-515. ABDC-B rated
  • Jayanthi Ranjan, Vishal Bhatnagar, ‘Critical Success factors for implementing CRM using Data Mining Journal of Knowledge Management Practices Vol 3, No 9 , Sep 2008. ABDC-B rated;
  • Jayanthi Ranjan. ‘Changing context of Indian management education: an academic framework,  International Journal of Management in Education 2008 - Vol. 2, No.4  pp. 432 - 444. ABDC-D rated
  • Jayanthi Ranjan, Vishal Bhatnagar. ‘Data Mining Tools: a CRM Perspective. Inderscience Publishers. International Journal of ECRM. Vol 2, No.4. 2008 ABDC-C rated
  • Jayanthi Ranjan, Vishal Bhatnagar. ‘Data Warehouse Projects: Critical Success Factors. Interdisciplinary Journal of Information, Knowledge and Management. Informing Science Institute.
  • Jayanthi Ranjan. ‘Real Time Business Intelligence, Management and Change, an Indian Non-Refereed Journal. Volume 11, No 2, 2007. pp 221-229.
  • Jayanthi Ranjan. ‘Real time Business Intelligence Vis a Vis Traditional Business Intelligence, Inderscience Publishers, International Journal of Information and Communication Technologies. Vol 1 No.3/4. 2008 ABDC D rated
  • Jayanthi Ranjan, Goyal. D.P, Ahson. S.I. Data Mining Techniques in Human Resource Management Systems for Better Decisions. International Journal of Business Information systems. Inderscience Publishers. IJBIS Issue 5, Volume 3, 2008. ABDC-B rated
  • Jayanthi Ranjan. Implementing Business Intelligence in Indian Firms: Prospects and Challenges. International Journal of Indian Culture and Business Management. Inderscience Publishers. JICBM Volume 1 Number 3 2008, pp 277-295.
  • Jayanthi Ranjan. Information Technology for Academia, International Journal of Educational Management, Emerald Publishers, ABDC-B rated Volume 22, issue 5, 2008 pp. 442-455.
  • B.S.Sahay, Jayanthi Ranjan. ‘Real time Business Intelligence in Supply Chain Analytics, Information Management and Computer Security, ABDC-C rated Emerald Publishers. Volume 16, Issue 1, 2008, pp. 28-48.
  • Jayanthi Ranjan, Saani Khalil. ‘Building Data warehouse at Life Insurance Corporation of India-a case study, Inderscience Publishers, International Journal of Business Innovations in Research. IJBIR No3, Vol 2, 2008, pp.241-261. ABDC-D rated
  • Jayanthi Ranjan. Need for Real Time Business Intelligence. International Journal of Agile systems and Management, Inderscience Publishers, Volume 2, Number 4, 2007, pp.425-443.
  • Jayanthi Ranjan, Kamna Malik. ‘Effective educational process: A data mining approach Emerald publishers. Vine Journal of Information and Knowledge Management Systems, Vol 37, No 4, 2007, pp.502-515. ABDC – B rated
  • Jayanthi Ranjan, Saani Khalil. ‘Data Warehouse and Business Intelligence at Shoppers Stop: A Case Study, International Journal of Business Excellence. Inderscience Publishers, Volume 1, Number 3, 2008, pp 282-301.
  • Jayanthi Ranjan. ‘Knowledge management in Business school, Journal of Information and Knowledge Management (JIKM), Vol 7, No 1, 2008. World Scientific Publishing Co. ABDC-B rated
  • Jayanthi Ranjan, Vishal Bhatnagar. A Review of Data Mining Tools in Customer Relationship Management. Journal of Knowledge Management Practice, Vol. 9, No. 1, March 2008. ABDC-B rated
  • Jayanthi Ranjan. ‘Corporate Blogging: Prospects and Challenges. Sri Lankan Journal of Management, Volume 10,11,2006.  Bumper Issue Volume 10, Nos. 3 & 4, July-December 2005 and Volume 11, Nos. 1 & 2, January-June 2006. Hyperlink: http://www.pim.lk/events/sljmbumperissue/
  • Jayanthi Ranjan, Saani Khalil. ‘Conceptual Framework of Data Mining Process in Management Education in India: An Institutional Perspective, Information Technology Journal. Asian Network for Scientific Computing, Vol 1, Number 7, issue 1, 2008, pp.16-23.
  • Jayanthi Ranjan, Saani Khalil. ‘Application of Knowledge Management in Management Education-a Conceptual Framework. Journal of Applied theoretical and information technology. Vol 3 No 3 September 2007. Scopus Indexed
  • Jayanthi Ranjan. ‘Application of Data Mining Techniques in pharmaceutical Industry, Journal of Applied theoretical and information technology Vol 3 , No 4, December 2007, pp. 61-67. Scopus Indexed
  • Jayanthi Ranjan, Pooja Tripathi. ‘Measuring Competencies using Expert System: Institutional Perspective, Journal of Applied theoretical and information technology, No1, Vol 1, 2008. Scopus Indexed
  • Jayanthi Ranjan, Ruchi Agarwal. ‘Efficient Data Management through Data warehousing International Conference on Management Cases ICMC2007. December 3-4, IMT Ghaziabad, India. Allied Publishers.
  • Jayanthi Ranjan, Saani Khalil. ‘Clustering Methods for Statistical Analysis of Genome Databases, Information Technology Journal. Asian Network for Scientific Computing, Vol 6, number 8, 2007, pp.1217-1223.
  • Jayanthi Ranjan. ‘Are Indian Firms ready to implement Business Intelligence: Opportunities and Headaches? Journal of advances in Management Research. IIT Delhi Vol 5, issue 1, January 2008.
  • Jayanthi Ranjan.  S.I Ahson. Hierarchical Cluster Analysis for Large Data Sets.  Varahamihir Journal of Mathematical Sciences” Vol -1, No 1, (2006), pp 1-16, ISSN 0973-3639.
  • Jayanthi Ranjan. S.I. Ahson. Statistical Agglomerative Clustering Methods for Gene Expression Data – A Comparison. Bioinformatics India Journal (Peer Reviewed). Vol 6, no.3. (2006), pp. 70-80.
  • Jayanthi Ranjan, S.I. Ahson. ‘A review of Statistical Clustering Techniques Bioinformatics India journal. 2006. Vol2. Abstract can be found at http: //www.bii.in/journal/ BIIJOURNAL/FinalPaperAbstract.aspx?ArticleID=238.
  • Jayanthi Ranjan. Nirmalya Chakraborty. The Anatomy of Information warfare. Proceedings of the 2nd International conference on Marketing Challenges in the Today's Globalized world, FMS-Delhi University, New Delhi. (2006) pp 56-78.
  •  Jayanthi Ranjan. Abhishek Maheswari , S.I.Ahson. A study of Real Time Scientific Data being stored by Indian Scientific Community. Journal of Management Development and Information Technology (JMDIT- Mathura, India). (2006) pp 34-45.

Editorial Activities

  • Associate Editor Appointed in Nov 2020. Journal of Banking and Financial Technology, a journal by RBI India and published by Springer. https://www.springer.com/journal/42786/editors  and https://www.idrbt.ac.in/jbft.html
  • Associate Editor:  International Journal of Intercultural Information Management, Inderscience Publishers http://www.inderscience.com/browse/index.php?journalCODE=ijiim   from 2008 to 2018
  • Editor: Inter disciplinary journal of information knowledge and management, Informing Science Institute http://www.ijikm.org/editorial.html, from 2008 to 2018
  • Managing Editor: IGI ‘s International Journal of Green Computing (IJGC), http://www.igi-global.com/journal/international-journal-green-computing-ijgc/1175#editorial-board up to 2016
  • International Journal of Computer and Communication Technology (http://www.interscience.in/ijcct.html)
  • Editorial Board Member: International Journal of Electronic CRM, Inderscience Publishers, 2007-2016
  • Editorial Board Member: International Journal of Computer Vision and Robotics, Inderscience Publishers 2007-2016
  • Editorial Board Member: International Journal of Modeling in Operations Management (IJMOM), Inderscience Publishers Editor, Journal of Software: Academy publishers. 2007-2016
  • Reviewer: Journal name: Information Sciences, Elsevier. 2007-2016
  • Associate Editor, for International Journal: Journal of Theoretical and Applied Information Technology
  • Technical Editor: Information Technology Journal: ANSI Publishers, http://www.ansinet.com/
  • Serving as a Technical Reviewer for 15 Inderscience journals (Inderscience publishers, UK).
  • Serving as a Technical Reviewer for several 8 Emerald Journals, Emerald Publishers, Elsevier journals.

GUEST EDITOR: INTERNATIONAL REFEREED JOURNALS

  • IJECRM: International Journal of Electronic Customer Relationship Management, Inderscience Publishers, for a special issue on IIRB 2008, International Conference on Innovation in Redefining Business Horizons. Volume 4 - Issue 1 – 2010 ABDC, C rated journal
  • IJVCM International Journal Value Chain Management, Inderscience Publishers, for a special issue on IIRB 2008, International Conference on Innovation in Redefining Business Horizons.2010 Vol 3 No 4. Guest Editor Dr Jayanthi Ranjan ABDC, C rated journal
  • TLO - The Learning Organization Emerald Publishers Vol 18, Issue 2, 2011, Guest Editor: Dr Jayanthi Ranjan. ABDC, C rated journal
  • JKMP; Journal of Knowledge Management Practices. Vol. 11, SI-1, January 2010, Guest Editor , Dr Jayanthi Ranjan; ABDC, B rated journal
  • Guest Editors: Dr. Jayanthi Ranjan and Professor Easwar Krishna Iyer Special Issue on SMAC: Social, Mobility, Analytics and Cloud Computing.  IJIIM International Journal of Intercultural Information Management 2014 Vol. 4 No. 2/3 Inderscience publishers http://www.inderscience.com/info/inarticletoc.php?jcode=ijiim&year=2014&vol=4&issue=2/3
  • Guest Editor, IJLEG International Journal of Logistics Economics and Globalization. Int. J. Logistics Economics and Globalization, Inderscience Publishers Vol. 6, No. 2, 2014. SPECIAL ISSUE: SOCIAL MEDIA AND E-MARKETING. ABDC, C rated journal http://www.inderscience.com/info/inarticletoc.php?jcode=ijleg&year=2014&vol=6&issue=2

Cases Written For Richard Ivey And The Case Centre.

For year 2021-2014

  • Sandeep Puri, Marie Theresa Manalac, Jayanthi Ranjan (2020) Customer Management at Magellan Savings Bank of Philippines, Richard Ivey Case Publishing house, Teaching note reference no 2019-09-08 , Accepted ,Case hyperlink https://www.iveycases.com/ProductView.aspx?id=109328 . Ref No 9B20A038
  • Jayanthi Ranjan Utkarsh Tripathi (IMT Student) Krati Gupta (IMT Student). (2018)  Case titled: The Green Snack Co Brings Healthy Snacking to India , Case - Reference no. 818-0025-1, case hyperlink https://www.thecasecentre.org/main/products/view?id=151902  Teaching note, reference no :  818-0025-8
  • Jayanthi Ranjan Utkarsh Tripathi (IMT Student) Krati Gupta (IMT Student) (2018) Will Mumma's Box Be Able to Change Taste of India? Case Reference no. 818-0028-1  https://www.thecasecentre.org/educators/products/view?id=152068   Teaching notes : 818-0028-8 ID ref. no.
  • Jayanthi Ranjan, Sanchita Krishna (2016) “ Vizury: Empowering the Digital Customer Relationship”, WDI Publishers, UNIVERSITY OF MICHIGAN, Case No 1-430-452, Teaching note:  1-430-452    Hyperlink: http://wdi-publishing.com/casedetail.aspx?cid=1430452   
  • Jayanthi Ranjan (2016) Sanchita Krishna Shankar Gopinath, ‘Should Mahindra Reva Strengthen its market position in India?" . Richard Ivy Case House. https://www.iveycases.com/ProductView.aspx?id=72300
  •  Sandeep Puri, Jayanthi Ranjan (2015) ATONE HOSPITAL, Case -Reference no. 915-006-1 Authors: Puri, S. Institute of Management Technology, Ghaziabad (IM). Hyperlink : http://www.thecasecentre.org/educators/products/view?id=126052
  • Easwar Krishna Iyer, Jayanthi Ranjan.” “BlazeClan Technologies: Cloud Computing Adoption in India”, A Richard Ivey Case Study and teaching note, Product Number - 9B14E025. Hyperlink: https://www.iveycases.com/ProductView.aspx?id=64857 
  • Jayanthi Ranjan, Manubhav Goel (Student), Shreya Bisht (Student) Case title: OLA cabs: sustainability the smart way? , (2015) with teaching note, published in case centre. Hyperlink : http://www.thecasecentre.org/educators/products/view?id=130322
  • Jayanthi Ranjan, Varsha Arvind (Student), Haran (Student), 2015, case title: WASSUP ONDEMAND: THE QUESTION DHOBI GOES DIGITAL, published in The case centre, Hyperlink:  http://www.thecasecentre.org/educators/products/view?id=130320
  • Jayanthi Ranjan, Sanchitha Krishna (Student) (2015) Indian Railway Catering and Tourism Corporation Limited (IRCTC): eCatering for Indian Railways http://www.thecasecentre.org/educators/search/results?s=2536298CC9D13E7CD91EBEEB6812F89E
  • Jayanthi Ranjan, Sandeep Puri. “Ideas Kitchens Expansion Fix”, A Richard Ivey Case Study. Case developed with teaching notes Published with Richard Ivey House. Hyperlink: https://www.iveycases.com/ProductView.aspx?id=68688
  • Jayanthi Ranjan, Parijat Upadhyay Case developed, published with teaching notes and sent to Richard Ivey House. Titled: AIRTEL MONEY: CAN THE AFRICAN MAGIC BE ‘REPLICATED IN INDIA. https://www.iveycases.com/ProductView.aspx?id=63614
  • Jayanthi Ranjan (2014), ‘The Online Classifieds Battle- OLX India over Quikr, Co-authors: Students of IMT: VP Haran, Dasarathi Varatharajan and Shankar Gopinath. Case ID : 514-131-1; Teaching Notes ID : 514-131-8, Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124856
  • Jayanthi Ranjan (2014), ‘The battle against Anemia- the Tamil Nadu Model. Co-authors: Students of IMT: VP Haran, Dasarathi Varatharajan and Shankar Gopinath, Case ID : 314-298-1      ; Teaching notes ID : 314-298-8   Hyperlink  http://www.thecasecentre.org/educators/products/view?id=124854
  • Jayanthi Ranjan (2014) CAN ABSOLUTDATA SUSTAIN SMART AND INTELLIGENT ANALYTICS? Co-author: Student of IMT: Gagandeep Singh.Case ID :   814-072-1 Teaching notes ID : 814-072-8 Hyperlink :   http://www.thecasecentre.org/educators/products/view?id=124913
  • Jayanthi Ranjan (2014) THE MAIDS' COMPANY: ENHANCING QUALITY OF LIFE. Co-author: Student of IMT: Ashutosh Navgaje.Case ID : 814-067-1 Teaching Notes ID : 814-067-8 Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124766
  • Jayanthi Ranjan (2014) DealGali: Empowering Offline Businesses. Co-author: Student of IMT: V Raghavendra and Rahul Billapati. Case Id :   914-027-1  Teaching Notes ID : 914-027-8 Hyperlink :  http://www.thecasecentre.org/educators/products/view?id=124725 
  • Jayanthi Ranjan (2014) IT in Hitexal Diamonds Pvt Ltd, Surat. Co-authors: Karthik G (Student, IMT Ghaziabad), Vikas Gupta (Adjunct Faculty IMT Ghaziabad). Case ID :    314-307-1 Teaching note ID : 314-307-8 Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124911
  • Jayanthi Ranjan (2014) SAKHA – A SOLUTION TO OVERCOME THE NIRBHAYA FEAR? Co-authors: Students of IMT: Anish Shankar, VP Haran, Dasarathi Varatharajan and Shankar Gopinath.(in Review for SAGE CASE journal) (This case has been selected as a top ten case study out of 100 cases of John Molson International case writing competition in Montreal Canada, certification of appreciation was awarded)

For YEAR 2010-2013

  • Jayanthi Ranjan “RFID Enabled Rural e-healthcare at SRHS”, (2013) registered with European Case Clearing House (ECCH), now known as The Case Centre, Case ids: 913-018-1, 913-018-8, hyperlink : http://www.thecasecentre.org/educators/products/view?id=118310 ,teaching-notes-hyperlink  http://www.thecasecentre.org/educators/products/view?id=118311
  •  Jayanthi Ranjan “Women on Wheels: Can Technology spin the wheel of fortune? Register with . European Case Clearing House (ECCH), now known as The Case Centre, Case ids: 814-005-1, 814-005-8, hyperlink http://www.thecasecentre.org/educators/products/view?id=119949, teaching-notes-hyperlink  http://www.thecasecentre.org/educators/products/view?id=119953
  • Sandeep Puri, Jayanthi Ranjan, Anand Khanna, Bhavna Bhalla (2013), “Magic Automobiles”, registered with European Case Clearing House (ECCH). Case id: 513-082-1. hyperlink  http://www.thecasecentre.org/educators/products/view?id=117684    teaching notes published and available
  • Jayanthi Ranjan “Smartwisdom's Predicament Towards Big Data”, (2013) registered with European Case Clearing House (ECCH), now known as The Case Centre, Case ids: 913-020-1, 913-020-8, hyperlink : http://www.thecasecentre.org/educators/products/view?id=118657 , teaching-notes-hyperlink http://www.thecasecentre.org/educators/products/view?id=118658 
  • Sandeep Puri, Jayanthi Ranjan (2012), “CRM at Sparx Restaurant”, registered with European Case Clearing House (ECCH). Now known as Case Centre, Case id: 512-084-1. Hyperlink http://www.ecch.com/educators/products/view?id=112971       teaching notes published and available
  • Sandeep Puri, Jayanthi Ranjan (2011 October) Delhi Bank of India: Dilemma of a New Bank Manager, IGI Global, cases on Consumer centric marketing management. https://www.igi-global.com/chapter/delhi-bank-india/78837

BOOKS, available in Amazon.in

  • Data Management, Jayanthi Ranjan and Poonam Garg. Macmillan Publishers, 2008.
  • Redefining Business Horizons. Macmillan Publishers. B.S.Sahay, Jayanthi Ranjan and Rajiv Ranjan Thakur. 2008
  • Innovation in ICT Macmillan Publishers. Jayanthi Ranjan, B.S.Sahay and Rajiv Ranjan Thakur. 2008
  • Innovation in Management Practices. Macmillan Publishers Rajiv Ranjan Thakur, Jayanthi Ranjan and B.S. Sahay. 2008
  • Advances in Data Management. Jayanthi Ranjan and Poonam Garg. Macmillan Publishers, 2009
  • Advances in computer science and engineering, Jayanthi Ranjan and Poonam Garg. Macmillan Publishers, 2009
  • Advances in Network and Security, Jayanthi Ranjan and Poonam Garg. Macmillan Publishers, 2009
  • Managing Business Organizations, knowledge and external environment. Stephen Nicholas and Jayanthi Ranjan. 2010, Macmillan Publishers.
  • Trends and Techniques in ICT. Stephen Nicholas and Jayanthi Ranjan. 2010, Macmillan Publishers.
  • Data and Information Management. Stephen Nicholas and Jayanthi Ranjan. 2010, Macmillan Publishers.
  • Facets of Business Excellence Rakes

Area of Interest

  • Business Model Innovation using Design Thinking; Critical Thinking for problem solving.
  • Big Data Analytics ;
  • Healthcare analytics
  • Platform based models.
  • Social media and marketing analytics
  • Digital transformation and Digital Business strategies.
  • Emergent Technologies in Business
  • Disruptive Digital Business models.
  • Green IT & Sustainable Technologie.